Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Basic account information (name and email)
• Basic billing information and payment history through our payment processor Stripe (we do not store sensitive payment details)
• Property search history and saved lists
• Campaign data and document generation preferences
• Email recipient information you provide (names and email addresses of property owners)
• Google account authentication tokens (for Gmail integration)
• Communications with our support team

For payment processing, we use Stripe. While we maintain records of your transactions, all sensitive payment information is handled directly by Stripe - we never see or store your credit card details.

For account security, we use an industry standard authentication system. Your password is securely hashed - we never store or have access to your actual password.

2. Gmail Integration and Email Data

When you connect your Gmail account to send LOIs and marketing emails:

• We use Google OAuth 2.0 for secure authentication
• We request only the minimum necessary Gmail scope (gmail.send) to send emails on your behalf
• We store encrypted OAuth tokens to maintain your connection
• We do NOT read, access, or store your existing Gmail messages
• We only use Gmail access to send the LOI documents you explicitly authorize
• Email content is generated from your campaign templates and property data
• We track email send status and Gmail message IDs for your campaign analytics
• You can revoke Gmail access at any time through your account settings

Your Gmail credentials are never stored on our servers. Authentication is handled entirely through Google's secure OAuth system.

3. How We Use Your Information

We use the collected information for:

• Providing and improving our property search and campaign management services
• Generating customized LOI documents based on your formulas and templates
• Sending emails through your connected Gmail account as you direct
• Processing your transactions, including monthly subscriptions and skip tracing services
• Tracking campaign performance and email delivery status
• Communicating with you about our services and your account
• Analyzing usage patterns to improve user experience
• Managing and tracking skip tracing credits and usage

4. Property Owner and Recipient Data

When you upload or enter property owner contact information:

• This data is used solely for your direct marketing campaigns
• We do not share, sell, or use recipient data for any purpose other than sending your authorized emails
• Recipient data is associated only with your account
• You are responsible for compliance with applicable laws including CAN-SPAM Act and real estate marketing regulations
• You must have a legitimate business purpose for contacting property owners
• We maintain logs of sent emails for your records and compliance purposes

5. Data Protection

We implement appropriate security measures to protect your personal information, including:

• Industry-standard encryption for data transmission (TLS/SSL)
• Encrypted storage of OAuth tokens and sensitive data
• Secure password hashing through authentication system
• Secure payment processing through Stripe
• Regular security audits and updates
• Access controls limiting data access to authorized personnel only

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Information Sharing

We do not sell your personal information or recipient data. We may share your information with:

• Service providers who assist in our operations (Stripe for payments, Google for Gmail API)
• Property data providers for skip tracing services (with your explicit authorization)
• Legal authorities when required by law or to protect rights and safety
• Third parties with your explicit consent
• Potential acquirers in the event of a business sale or merger (with notification)

7. Data Retention

We retain your data as follows:

• Account information: As long as your account is active
• Campaign and document data: Until you delete them or close your account
• Email send history: For compliance and your records (can be deleted upon request)
• OAuth tokens: Until you disconnect Gmail or close your account
• Transaction records: As required for accounting and tax purposes (typically 7 years)

8. Your Rights

You have the right to:

• Access your personal information and campaign data
• Correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Export your campaign and document data
• Revoke Gmail access at any time
• Opt out of promotional communications
• Request information about data sharing

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze website usage and improve performance
• Track campaign effectiveness (your campaigns, not third-party tracking)

You can control cookie settings through your browser preferences.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes affecting Gmail integration or data handling, we will provide additional notice via email.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: